Water Damage Restoration In Rochester NY

Burst pipe? Flooded basement? Our team provides 24/7 water damage restoration in Rochester with rapid water extraction, structural drying, and complete cleanup to stop mold before it starts. We’re IICRC-certified, fully equipped, and ready to respond within 60 minutes to protect your property and restore it to pre-damage condition.

Residential & Commercial • IICRC-Certified • Insurance Assistance • Emergency Response

What To Do First When You Discover Water Damage

rochester water damage restoration services

If water is pooling in your home or business, turn off the water source if possible, cut power to affected areas for safety, and call our Rochester water damage experts immediately. The sooner we start extraction and drying, the more we can save—drywall, flooring, framing, and your belongings.

Our Proven Water Damage Restoration Process

renewit water damage resotration process infograpihcs

We follow the IICRC S500 Standard for Professional Water Damage Restoration to ensure a thorough, safe, and efficient recovery.

1) Inspection & Moisture Mapping

We locate all moisture—including hidden water behind walls, ceilings, and floors—using moisture meters and infrared cameras. You’ll receive a clear restoration plan and upfront estimate before work begins.

2) Rapid Water Extraction

Our truck-mounted and portable extractors remove standing water from basements, crawlspaces, and living spaces.
If your damage is from heavy rain, river overflow, or melting snow, explore our flood cleanup in Rochester service for more details.

3) Structural Drying & Dehumidifying

We deploy high-velocity air movers and industrial dehumidifiers to draw moisture from drywall, framing, subfloors, and joists. Learn more on our structural drying and dehumidifying service pages.

4) Cleaning, Sanitizing & Antimicrobial Treatment

Antimicrobial agents help inhibit microbial growth, especially when water has been present for more than 24–48 hours.

5) Odor & Air Quality Treatment

We use HEPA filtration and targeted treatments to remove musty smells. If odors persist, see our odor elimination services.

6) Verification & Documentation

We monitor daily, track moisture levels, and provide a final report—perfect for insurance claims.

Common Causes of Water Damage We Handle

  • Frozen or burst pipes during Rochester’s cold winters

  • Basement flooding after heavy rain or snowmelt

  • Leaks from appliances (water heater, washing machine, dishwasher)

  • Roof or ceiling leaks during storms

  • Sewage backups (Category 3 water—see sewage removal)

Emergency Response Times

We offer 24/7 emergency water damage services with arrival in about an hour to most Rochester neighborhoods. Whether it’s 2 PM or 2 AM, our crew is ready.

Why You Shouldn’t Wait

Mold can begin growing within 24–48 hours if moisture isn’t removed. If your property has been wet for more than two days, we may recommend mold remediation after drying.

Insurance Coverage & Claims Help

Many sudden and accidental water losses—such as a burst pipe—are covered by insurance. Groundwater flooding and long-term leaks are often excluded. We’ll document the damage, take photos, log moisture readings, and coordinate directly with your adjuster.

What Can Be Saved vs. Replaced

Often restorable:

  • Structural framing

  • Subfloors

  • Ceramic tile

May need replacement:

  • Saturated drywall

  • Swollen MDF or particleboard

  • Carpet padding

  • Damaged laminate

If carpets or furniture are involved, see our carpet cleaning and upholstery cleaning services.

Residential & Commercial Water Damage Services Rochester NY

We serve homeowners, landlords, apartment communities, offices, retail shops, and healthcare facilities in Rochester NY. Our plans are customized to fit occupancy needs, minimize downtime, and ensure compliance with safety regulations.

Costs, Estimates & Timeline For Water Damage Restoration In Rochester

Every project is unique. Costs depend on the size of the area, type of water, duration of exposure, and equipment needed.
We provide written estimates before starting, and emergency stabilization often begins the same day you call.

Our Rochester Service Area

We serve Rochester NY and surrounding communities. Whether you’re in the city or a nearby town, we can dispatch quickly to your location

Need Emergency Water Restoration Service?

Let us handle the water damge restoration services in Rochester Ny. Our local company arrives for emergency services in less than an hour. call now at +1 585 150 0588 for emergency water services. 

FAQs About Water Damage Restoration in Rochester NewYork

How do I know if I need professional restoration or just fans?

If walls, ceilings, or subfloors are wet—or if you notice musty odors—professional drying is needed to prevent mold and hidden structural damage.

How long does the drying process take?

Most homes are fully dried in 2–4 days, depending on materials and humidity.

Will my insurance cover water damage?

Most sudden and accidental incidents are covered; gradual damage often isn’t. We’ll guide you through your claim.

Is sewage backup handled differently?

Yes—Category 3 water requires specialized disinfection and PPE. See our sewage removal service.
Testimonial

What our costumer says

Thank you to you and your staff for a very professional approach to a difficult situation. The way you handled emergency water damage restoration in my house is truely remarkable.  Good job!

~Jim, Watkins Glen, NY